Shipping Information
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Once processed, your order is handed over to our fulfillment partners for dispatch. You will receive a confirmation email with tracking information as soon as your order ships.
Delivery Times
Delivery times vary by destination. Below are estimates based on the shipping method available for your country:
| Region | Estimated Delivery | Shipping Cost |
|---|---|---|
| Europe (EU / EEA) | 7–20 business days | Calculated at checkout |
| United Kingdom | 7–20 business days | Calculated at checkout |
| United States & Canada | 12–25 business days | Calculated at checkout |
| Australia & New Zealand | 15–30 business days | Calculated at checkout |
| Middle East | 12–25 business days | Calculated at checkout |
| Asia | 7–20 business days | Calculated at checkout |
| South America | 20–35 business days | Calculated at checkout |
ⓘ Delivery times are estimates provided by our shipping partners. Actual delivery may be affected by customs clearance, local holidays, peak seasons, or force majeure events. We recommend placing orders well in advance for holidays and special occasions.
Shipping Cost
Shipping costs are calculated in real time at checkout based on your destination country and the selected shipping method. You will see the exact shipping charge before you complete your payment.
Tracking Your Order
Once your order ships, you will receive a tracking number via email. You can track your order at any time on our Order Tracking page. Please allow 3–5 business days after shipment for the tracking information to become active in the carrier's system.
Customs & Import Duties
International orders may be subject to customs duties, import taxes, or handling fees imposed by the destination country. These charges are the buyer's responsibility. EssenzaLab has no control over these charges and cannot predict their amount. Please check with your local customs office before ordering if you are uncertain about applicable fees.
Countries We Ship To
We currently ship to: United Kingdom, United States, Bulgaria, Germany, France, Italy, Spain, Canada, Australia, Netherlands, Poland, Romania, Greece, Sweden, Belgium, Austria, Portugal, Brazil, Mexico, Japan, South Korea, UAE, Saudi Arabia, and Russia.
Don't see your country? Contact us at support@essenzalab.com— we're adding new destinations regularly.